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COMMUNAUTE D'ENTRAIDE CANAL

Communauté d'entraide canal

Communauté d'entraide canal

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pas possible d'enregistrer canal+ ou canal ciné sur dd mais les autres chaines ça marche

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mon décodeur a prit l'orage, je viens de récupérer le nouveau

mais je n'arrive pas à enregistrer les chaines du groupe canal, on me dit

"cette fonction est indisponible sur cette chaine"

pourtant sur les autres chaines de la tnt pas de soucis

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Saïd - Equipe CANAL
Saïd - Equipe CANAL

Saïd - Equipe CANAL

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Suivez @InfoAbonneCanal. Notre compte officiel sur Twitter !

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Je vous invite à effectuer les manipulations suivantes :

- Appuyez 10 secondes sur la touche veille du décodeur jusqu'à l'apparition du point rouge

- Attendez l'apparition des tirets sur l'afficheur

- Appuyez plusieurs fois sur la touche P- jusqu'à ce que "INST" apparaisse

Le décodeur va ensuite redémarrer sur l'écran d'installation et vous n'aurez plus qu'à suivre les instructions qui apparaitront sur votre écran TV.

Important : En parallèle, je vous invite à réactiver vos droits via l'Espace Client lorsque votre décodeur procède à la recherche des chaînes.

Tenez-moi informé,

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sujet posté
1
participations
5
Niveau
0
50 / 100
points
Custom field 2
TNT
Custom field 3
Custom field 4
Custom field 7

bon et bien ce matin je n'ai plus rien du tout
mon décodeur démarre sur la 1 et : "vous n'avez pas accés à cette chaine"
je ne peux rien faire, ni changer de chaine, ni menu, ni sortir

je l'ai redémmarré, mais rien

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sujet posté
1
participations
5
Niveau
0
50 / 100
points
Custom field 2
TNT
Custom field 3
Custom field 4
Custom field 7

Saïd - Equipe CANAL a écrit :

En appuyant sur la touche" Menu", est ce que le menu apparait en vertical ou en horizontal?

Merci

horizontal

en fait en cherchant je m'apperçois que quand je suis sur le canal 99, pour programmer un enregistrement manuel je n'ai plus que 6 chaines possible

13-15-16-20-22-57

Saïd - Equipe CANAL
Saïd - Equipe CANAL

Saïd - Equipe CANAL

sujets postés
115
participations
6570
Niveau
6
65763 / 500000
points
Equipe

Suivez @InfoAbonneCanal. Notre compte officiel sur Twitter !

Custom field 2
Custom field 3
Custom field 4
Custom field 7

En appuyant sur la touche" Menu", est ce que le menu apparait en vertical ou en horizontal?

Merci

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jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

sujet posté
1
participations
5
Niveau
0
50 / 100
points
Custom field 2
TNT
Custom field 3
Custom field 4
Custom field 7

Saïd - Equipe CANAL a écrit :

Bonjour, 

Est ce que votre décodeur est sur la nouvelle interface? Recevez vous la chaine Canal+ Séries(12)?

Merci 

Non je n'ai pas la chaine serie et je ne crois pas avoir la nouvelle interface

Saïd - Equipe CANAL
Saïd - Equipe CANAL

Saïd - Equipe CANAL

sujets postés
115
participations
6570
Niveau
6
65763 / 500000
points
Equipe

Suivez @InfoAbonneCanal. Notre compte officiel sur Twitter !

Custom field 2
Custom field 3
Custom field 4
Custom field 7

Bonjour, 

Est ce que votre décodeur est sur la nouvelle interface? Recevez vous la chaine Canal+ Séries(12)?

Merci 

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jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

sujet posté
1
participations
5
Niveau
0
50 / 100
points
Custom field 2
TNT
Custom field 3
Custom field 4
Custom field 7

en fait je viens de me rendre compte que quand je vais au 99 pour créer un enregistrement, canal n'est pas dans la liste des chaine????

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jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

sujet posté
1
participations
5
Niveau
0
50 / 100
points
Custom field 2
TNT
Custom field 3
Custom field 4
Custom field 7

oui mon disque dur est bien connecté
et comme ça marche pour les autres chaines je pense plus à une question de droit...
j'ai refait 2 mise à jour mais rien ne se passe

Bonjour,

Est ce que votre disque dur est bien connecté sur votre cube. Vous pouvez le vérifier depuis le menu/matv/réglages/mon décodeur puis espace de stockage et normalement est précisé: Disque _C+.

Puis est ce que vos droits d'accès à canal sont bien à jour ? Pour faire cette mise à jour, effectuer la meêm opération en choissisant mise à jour pus système et laisser la procédure se terminer avant de faire un nouvel essai d'enregistrement.

@plus,